Terms & Conditions:
*Flights by Celebrity gives you the lowest fares available on your flights. That’s a promise. Our Lowest Airfare Promise* means you get the best value in flights – a benefit no other cruise line offers. So, there’s no need to jump from site to site comparing rates. However, if you book a flight with us and find a lower fare for it within 24 hours, we’ll credit you 110% of the price difference to spend on board your cruise. Either way – you win. You get all this with absolutely no booking fee when you use Flights by Celebrity.
The Celebrity Cruises Flights by Celebrity Low Fare Guarantee is available to travelers who have booked travel on Flights by Celebrity only on or after October 24, 2023. The Flights by Celebrity Low Fare Guarantee applies to the base price of booked airfare only and does not apply to any other fee or charge including taxes, recovery charges, service fees or travel insurance. Promotional packages, deals or bundled prices that may include additional amenities are also not included. The lower advertised price must exactly match the purchased Flights by Celebrity itinerary, be for the same number of tickets, service class, airline(s), origination and destination gateways, legs, flight numbers and travel dates. The lower price must be found online on a web site open to the general public in the United States where it is quoted, booked and to be paid in U.S. dollars, (including https://www.celebritycruises.com/flights-by-celebrity, other travel websites and/or airline supplier sites) and have a similar cancellation policy to Flights by Celebrity (click here for Flights by Celebrity cancellation policy). The Flights by Celebrity Low Fare Guarantee does not apply to lower prices provided by websites that withhold airline identity, itinerary or other booking details until the purchase is completed. Also excluded are rates available through membership program websites, corporate discounts or rates, groups, charters, rewards programs, incentive, meeting, convention, consolidator, AARP, AAA, military, government, frequent flyer, loyalty, prizes, sweepstake or awards, transferred points or any other reward programs or interline rates, prices obtained via auction or other bid process, redeeming a coupon or other promotion not offered and available to the general public. The Flights by Celebrity Low Fare Guarantee shall not apply if for any reason Celebrity Cruises or the airline refunds or cancels all or any portion of booked air. The Flights by Celebrity Low Fare Guarantee does not apply to any rates loaded in error by the airline, Celebrity Cruises, or website owner, or any printing, typographical, administrative or technological error in materials relative to any rates submitted to redeem the Flights by Celebrity Low Fare Guarantee. Celebrity Cruises will not accept any Flights by Celebrity Low Fare Guarantee submission that it believes in its sole discretion is the result of an error or is made in bad faith.
To submit a claim, you must contact Celebrity Cruises at 1-800-533-7803 within twenty-four (24) hours after booking through Flights by Celebrity. All claims are subject to Celebrity Cruise’s independent verification. Each customer shall be limited to one (1) Flights by Celebrity Low Fare Guarantee claim per cruise reservation. Any modifications, changes or cancellations made to an existing booking that has an associated Flights by Celebrity Low Fare Guarantee claim will result in a voiding of the claim. The lower rate must be available for booking at time of claim as determined by Celebrity Cruises. Copies of screenshots or other materials submitted to substantiate the lower rate may be reviewed by Celebrity for information purposes only. Claims that cannot be independently verified by Celebrity Cruises shall not be accepted. Submitted claims must meet all requirements otherwise imposed on the lower price including residency, regional, membership, age- related or other requirements. If a claim is verified, Celebrity Cruises will apply an onboard credit to the cruise booking in an amount equal to 110% of the difference between the Flights by Celebrity booked fare and the verified lower fare. Verified claims are limited to one (1) onboard credit per booking. Onboard credit must be used on the associated sailing, is non-refundable, non-transferable and has no cash value. Any unused portion of the onboard credit as of 10 PM on the last night of the cruise will be forfeited. By submitting a Flights by Celebrity Low Fare Guarantee claim, you fully and unconditionally agree to be bound by these terms and conditions and the decisions of Celebrity Cruises. Celebrity Cruises reserves the right in its sole discretion to modify or discontinue the Flights by Celebrity Low Fare Guarantee or to restrict its availability to any person, at any time, for any reason, and without prior notice or liability to you. The terms that are in effect at the time of your booking will determine your eligibility under the Low Fare Guarantee. No change in the Low Fare Guarantee will affect any Onboard Credit that has already been issued to you. Celebrity Cruises’ failure to enforce any provision of these Terms and Conditions shall not constitute a waiver of that provision. Void where prohibited by law.
**Pay Later applies to refundable airfare booked prior to cruise final payment. Fare may increase if reservation is changed to a different flight, date, or city-pair; a $200 fee will be applicable for any changes after cruise final payment. Offer valid only in the U.S. and Canada.
