How much does the Celebrity Cruises app cost?
You can download the Celebrity Cruises app at no charge from the App Store or Google Play, and use the app at no cost onboard. No internet purchase required. In-app purchases available.
When can I download the Celebrity Cruises app?
We suggest downloading prior to your sail day, so you can save time at the terminal. Use the app to check in for your cruise, set up your arrival time, and upload your proof of vaccination. You can also download the app at no charge onboard.
How do I download the Celebrity Cruises app and log in pre-cruise?
You can download the Celebrity Cruises app at no charge from the App Store or Google Play. Then launch it and sign in using your guest account credentials. If you don't have an account, you can create one right in the app.
How do I download the Celebrity Cruises® app onboard?
It’s easy:
1. Connect to your ship's guest Wi-Fi network.
2. Open a browser and type “login.com”’ to get to our home page.
3. Tap the App Store icon (for iOS devices) or Google Play icon (for Android devices) to install the app.
Do I have to purchase an Internet package to use the Celebrity Cruises app onboard?
No internet package is required. You can use the app onboard at no charge by connecting to your ship's guest Wi-Fi network.
How do I check in for my cruise?
The quickest way is to use the Celebrity Cruises app, available between 45 days and the morning of your sail day. Just sign in, select your cruise, and tap on the check-in button. You'll need to snap your security photo, scan your passport, and upload proof of vaccination for the fastest boarding experience on your sail day.
Online web check-in is available between 45 days and three days before your sail date.
*App not available on Celebrity Flora, Celebrity Xploration or Celebrity Xpedition.
Do I need an account to check in?
Yes. If you don't have one, you can create one on the Celebrity Cruises app in a few simple steps. Once you have your account, sign in, select your cruise, and take advantage of the quickest check-in experience.
If I check in online can I view my Xpress Pass on the mobile app?
Yes, so there is no need to print one out on sail day. Your mobile Xpress Pass is accessible via your account.
Can I add my boarding pass to Apple Wallet, Samsung Pay, or Google Wallet?
You can add your boarding pass to Apple Wallet. Samsung Pay and Google Wallet are not available yet.
Can more than one guest check in at a time on the Celebrity Cruises app?
For check-in, it’s one guest on the reservation at a time. However, one guest can check in everyone on the same reservation. Be sure to have all passports and travel documents handy.
How do I check in children on another reservation using the Celebrity Cruises app?
You must be at least 21 years old to add children. Link your reservation to the child’s reservation on the app - you'll need the child’s name, reservation number, and stateroom number - and then complete check-in for the child.
What languages are available for check-in?
Check-in on the app is available in English, Simplified Chinese, and Spanish, while Spanish, Portuguese, and English are available on Celebrity.com.
How far in advance can I check in on the Celebrity cruises app?
You can check in on the app between 45 days and the morning of your sail day. Once you're outside that window, you can check in at the terminal on your sail day.
*App not available on Celebrity Flora, Celebrity Xploration or Celebrity Xpedition.
How do I change my onboard expense account payment method?
You are required to add a credit card to complete check-in. After checking in, you can change your payment method online, at the check-in counter on your sail day, or onboard at Guest Relations.
How do I know when to get to the terminal?
During check-in, you're required to select an arrival time. One of the benefits of app check-in is that your arrival time is listed on your mobile Xpress Pass.
What happens if my battery dies on my mobile device at the pier so I can't access my Xpress Pass?
Our check-in counter staff at the terminal will be happy to look up your reservation.
Do I have an option to upload a photo from my mobile device in addition to taking a photo?
The choice is yours - either take one with your phone during check-in or browse to a photo saved to your device.
Are there any specifications/restrictions/requirements for the type of picture I can take when I check in on the app?
Just follow the guidelines you’ll see when you're checking in: No hats, no angle shots, no closing your eyes, nobody else in the photo, and smile.
Can I find visa requirements for my cruise on the Celebrity Cruises app?
Not yet, but that information is available on the Travel Documents FAQ page.
What do I have to know about scanning my passport during mobile app check-in?
It’s simple. Just follow the guides you see during the check-in process. You’ll see when your passport has been scanned and accepted.
If I don’t know my loyalty number, can I look it up in the Celebrity Cruises app?
If your loyalty number is already associated with your account, it’s available in the app.
Can any guest check in on the app, regardless of travel document requirements?
Yes, if you have a reservation, but without travel documents your check-in will not be complete and you'll have to finish at the terminal.
How do I know which fields are mandatory when checking in on the app?
If you skip a field required for check-in, you’ll see a message asking you to provide information for that field when you try to continue to the next screen.
Will my existing reservations be reflected on the app?
Yes. Once you're signed into your account, all of your reservations display on the app.
Where can I find information on a certain voyage day’s information and activities?
Want to get an early start on your cruise plans? We don't blame you. You can find out information about your cruise in the Celebrity Cruises app by browsing to and selecting a reservation, and then tapping the ship icon or calendar icon at the top of the screen.
Activities start coming together a couple of weeks before your cruise, so check back as your voyage nears.
Do you have deck maps on the app?
Yes. You can tap Deck Maps on the app's home screen or tap on any activity in the Daily Planner to see its location.
Can I chat on the app?
You can chat at no cost on all Celebrity ships that feature the app. Just remember you have to be connected to the ship's guest Wi-Fi network and invite people to chat. When they accept, chat away.
*App not available on Celebrity Flora, Celebrity Xploration or Celebrity Xpedition.
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