How do I edit and manage my reservation information or make additional payments toward my balance?
Create a Guest Account in order to self-service your reservation (view your balance due, make a payment, edit or add guest information, link reservations, and plan your cruise). Log in with your email, create a password, and service your reservation information in one place. Note: if you log in to Guest Account and can't find a current cruise reservation, click "Add Another Cruise" and enter the Reservation number for that voyage.
How do I make purchases onboard?
You can use your SeaPass card/account! Your SeaPass is a room key that should be waiting in your stateroom or stateroom mailbox when you arrive to your room onboard. Your SeaPass lets you into your stateroom and doubles as your Onboard Account charge card. You can show your SeaPass at bars, dining, and other venues onboard when you'd like to make purchases. It can also be used to access to special areas of the ship if you are booked in a Retreat, Concierge or Aquaclass stateroom. You can view your balance and onboard purchase in the Celebrity Cruises App, on your in room TV (where applicable) or by visiting the Guest Relations desk. The credit card tied to your booking may be authorized for large amounts while you're onboard and will be charged at the end of the cruise.
How do I understand what is included in my cruise fare?
Once your deposit is made, you will receive a booking invoice via email or via your travel advisor. This invoice will list the packages, amenities, and room type you've reserved. You can also find this information in your Guest Account. If you have questions about the details of specific items included, you can search by the name of the package, amenity, or room type.
What drink packages do you offer and what does each one include?
We currently have the Classic Package which covers beverages up to $10 per serving and the Premium Package drinks up to $17 for both, unlimited drinks. And we also have our Zero Proof Package offering you a great variation of sodas, premium tea, coffees, and more! Please click on the next link to know more about what each package covers.
How do I plan my cruise experiences online?
If you're using a browser, you can log in to your Guest Account online to plan your cruise experiences. Register or log in by navigating to the upper right hand menu of the Celebrity Cruises website or by clicking the link below.
Once logged in, you can click ""Manage"" to self-serve your guest information, add a guest, link reservations, or make a payment. Here, you can also explore your itinerary, find essential Before You Board information like the Port Address and book add-ons like Flights, Hotels, Transfers and Insurance. Click ""Plan My Cruise"" to purchase and schedule items such as beverage, wi-fi and photo packages, speciality dining reservations, spa services, and shore excursions.
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